Contact us
Questions, feedback, ideas for new tools, a problem with a file, or a privacy request — we read every message and usually reply within 1–2 business days.
Quick answers
Where are my files?
In your workspace, for 48 hours after your last visit. Open it from the same browser, or with the private link you copied. After that, files are deleted for good — we cannot recover them.
How do I delete my files now?
Open your workspace and use “Delete all files” at the bottom of the file list, or the ⋯ menu next to a file.
A file failed to process.
Tell us the tool or steps you used and what happened. Damaged or password-protected PDFs need to be repaired or unlocked first.
How do I change my cookie and ad choices?
Use the privacy choices link at the bottom of every page.